?Develop and maintain a regular pattern of sales calls
發(fā)展和保持定期進(jìn)行銷售拜訪的模式
?Prepare and execute action plans which increase reservation sales and associated business
準(zhǔn)備和執(zhí)行增加預(yù)訂銷售和相關(guān)業(yè)務(wù)的工作計(jì)劃
?Record and process reservations made by phone/fax/email
記錄和處理通過電話,傳真,電子郵件進(jìn)行的預(yù)訂
?Accept wait list reservations
接受等候單上的客人預(yù)訂
?Process amendments to reservations such as extensions, early departures, etc
修改延期和提前離店等特殊情況的預(yù)訂記錄
?Manage “no show” reservations by investigation and recording of same
調(diào)查和記錄未按預(yù)訂抵店的預(yù)訂情況
?Record special billing arrangements for groups and conventions
對(duì)團(tuán)組或會(huì)議的特別賬單安排進(jìn)行記錄
?Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
與前廳部經(jīng)理或財(cái)務(wù)經(jīng)理聯(lián)系要求信用審批的預(yù)訂事宜
?Maintain knowledge of special rates/ offers/ promotions
掌握關(guān)于特價(jià),酬賓,促銷活動(dòng)的信息
?Monitor reservation levels and inform Managers of current and future occupancy rates
監(jiān)測(cè)預(yù)訂情況,并向經(jīng)理通報(bào)目前和將來的入住率
?Prepare reports as requested (eg to travel agents, business houses etc)
按照要求準(zhǔn)備報(bào)告(如給旅行代理人和商業(yè)機(jī)構(gòu)的報(bào)告等)
?Prepare reservation sales reports
準(zhǔn)備預(yù)訂銷售報(bào)告
聯(lián)系我時(shí),請(qǐng)說是在云南招聘網(wǎng)上看到的,謝謝!